Shipping & Returns

By visiting our site and/or conducting business with us, you are accepting our terms of conditions of use and legal restrictions.

Refunds/Exchanges
If you received a damaged, defective, missing or incorrect item at our error, in which case you may return within 30 days of delivery for a refund minus shipping fee. All products returned must have RMA (Return Merchandise Authorization), and all transportation charges prepaid.

Tax Info
We collect sales tax for all California address orders. If you have a reseller permit, please send a copy to us.

Regular Mail
Flat shipping and handling charge applies to all orders shipped within contiguous USA states. All in-stock items are usually shipped within 48 hours. Please expect reasonable lead time for backordered items. The ground delivery time is 5-7 business days. Due to variation of postal service in different areas, some areas may take a little longer.

Overnight Delivery Service
This service is available for United States Continental and Canada (except Virgin Islands, Puerto Rico, Northern Mariana Islands). This is not available for any P.O. Box address. Extra handling fee will apply.

Shipping and handling
Shipping and handling fees are non-refundable. Returning products must remain intact with original packaging. Original invoice must be included in the return package. Refunds will only be issued to the credit card used for original purchase.
  • All orders placed after 12:00 PM Pacific Time (3:00 pm Eastern Time) will ship the following business day, please adjust your shipping options accordingly.
  • All orders ship from Los Angeles, California.
  • We reserve the right to ship using the best way determinded by us.
  • On occasion, some large or bulky items may require additional shipping fees.
  • Alaska, Hawaii, and International Orders add additional surcharge to listed price.
  • Please No P.O. Boxes.
  • All orders which can not be shipped immediately may be held over as back order or canceled.
  • If you place an order for 2 or more items and we are unable to ship one or more of the items, O-Rings, Inc. may ship all available items immediately. We will contact you regarding the status of your other item(s).

    Payment Method
    We offer payment method through Paypal, Visa, Mastercard, American Express and Discover. Orders that are sent in through the post with cash payment, money order, etc. will not be processed and will be returned in due course.

    Out Of Stock Items
    Sometimes products may sell out before each order is fully processed. If this occurs on your order, you will be notified by an email.

    RMA Tolerances
    Rubber standards apply in Rubber parts: Part finish per Rubber Manufacturers Association Designation RMA F3. Part Tolerances per conformance to ISO 3302-1/E3 Commercial Parts.

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    DISCLAIMER: By visiting our site and/or conducting business with us, you are accepting our terms of conditions of use and legal restrictions. If you received a damaged, defective, missing or incorrect item at our error, in which case you may return within 30 days of delivery for a refund minus shipping fee. All products returned must have Return Merchandise Authorization, and all transportation charges prepaid. Our liability can not, under NO circumstances, exceed the amount of the original sale. Terms and Conditions can be found here. http://www.oringsusa.com/store/conditions.php